Question 1

Besides online purchases at secretosdelvino.mx, where else can I find your products?

Accepted Answer

We have Authorized Distributors in different parts of the Mexican Republic: Aguascalientes, Chihuahua, Los Cabos, Playa del Carmen, Puebla and Veracruz.

Question 2

What is the shipping cost?

Accepted Answer

El envío para la Ciudad de México y zona metropolitana es de $150 MXN y en las compras mayores a $990 MXN tu envío es GRATIS!!! Para el interior de la República es de $350 MXN.También puedes hacer tu compra y recogerla en las oficinas de Secretos del Vino; solicita la dirección vía WhatsApp +52 55 3954 4346.

Question 3

What happens if the order arrives incomplete or different from what I ordered?

Accepted Answer

Contact us via WhatsApp, share your evidence and one of our agents will follow up.

Question 4

Do you have any promotions?

Accepted Answer

Every month we launch different promotions; you can find them in the “Promotions of the Month” section at secretosdelvino.mx , or follow us on social media and discover them!

Question 5

How many days does delivery take?

Accepted Answer

In the metropolitan area, 2 to 3 business days, and for deliveries outside the metropolitan area, 2 to 7 business days.

Question 6

What happens if I'm not home when my order arrives?

Accepted Answer

Out-of-town parcel services make a couple of delivery attempts; if you're in Mexico City or the metropolitan area, we'll put it back on the route, but it's best if someone is there to receive it or, failing that, pick up the order at the Secretos del Vino offices.